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Over the years in Dina we have accomplished a lot. All this accomplishment is due to our team’s expertise and responsibility. Here we would like to go over some of our departments responsibility and duties. The hard work which has helped us through the years to build such an astonishing resume and reputation.

Design Department

Design Department Manager

  • Recruiting, Interviewing, Hiring, and Training
  • Coaching and directing the team members to achieve desired performance
  • Ensuring that all drawings completed for production (internal) and installation (external) adhere to corporate drafting standards
  • Establishing and monitor systems, processes and procedures to meet expected and established deadlines.
  • Consistently exceeding customer expectations, and ensures situations are resolved appropriately
  • Leading and assisting team in resolution of work problems
  • Overseeing the use of CAD and other software programs, including optimizing usage and managing system upgrades
  • Full knowledge of CAD, and 3D modeling software programs
  • Full technical knowledge of building mechanical and electrical infrastructures

Design staff

  • Full knowledge of CAD, and 3D modeling software programs
  • Full technical knowledge of building mechanical and electrical infrastructures
  • 3D modeling and design
  • Layout setting of retail areas
  • Lighting knowledge in retail areas
  • Familiarity with customer flow and retail area standards
  • Project site visit and blue print taking

Trade Department

Trade Manager/Expert

  • Market research on new product and foreign contract possibility
  • Maintaining contacts with current suppliers
  • Ordering new products to maintain warehouse product availability
  • Project base ordering
  • Coordination with sales department to correct company invoicing
  • International relations
  • Order follow up and custom information
  • Import and export knowledge
  • COO/Invoice/Packing List follow up
  • Exhibition attendance
  • Research and finding new business partners
  • Negotiation skills and contract closing skills

reviewing contract and legal terms of all supplier’s agreement

Warehouse/Installation

Warehouse Manager

  • Packing, shipping, and receiving orders in a timely and organized manner
  • Moving and arranging inventory items in multiple warehouses
  • Pulling order from warehouse inventory
  • Preparing orders for loading and shipment with customer
  • Stock management and record keeping
  • Checking new deliveries and comparing deliveries with PL
  • Forklift/ scissor lift/ lift truck certification is an asset
  • Strong awareness of surroundings taking into account safety of self and others

 

Installation team

 

  • Technical information of products and installation skills
  • Team work with all members of our installation team
  • Review of project drawings, layout of proposed anchor systems in preparation and coordination with all required parties
  • Organize shipment of product, packing slips and site instructions for installation to site on a timely basis and follow with Project Manager to ensure a proper installation will be achieved.
  • Ensure a proper and timely installation has been carried out, inspect project prior to leaving site and if final assembly has occurred request production of Log Book & Comprehensive Report Package for client.
  • Complete Site Review capturing accurate details. Distribute this Site Review to Designers and engineers
  • Strong awareness of surroundings taking into account safety of self and others
  • Knowledge and understanding on how and when to use specific hand/ power tools
  • Ability to work independently
  • Welding experience is considered an asset
  • Forklift/ scissor lift certification is considered an asset

Sales Department

Sales Manager Engineer

  • Recruiting, Interviewing, Hiring, and Training
  • Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents.
  • Presents prepared estimate by assembling and displaying numerical and descriptive information
  • Contributes to team effort by accomplishing related results as needed.
  • Meeting with top priority clients
  • Negotiations over sales contracts
  • Sales team management and division of responsibility between sales team members due to the situation of the company
  • Running and delivering monthly staff meetings
  • Preparing and reviewing marketing proposal and sales increase
  • Monthly and quarterly sales report presentation for the board
  • Professional consultation regarding the project’s needs

Sales Staff

  • Work with customers and clients to determine their requirements.
  • Answer questions and offer suggestions based on knowledge of the various product lines.
  • Maintain and expand the company’s database of clients.
  • Emphasize product features and benefits, quote prices and prepare sales orders.
  • Establish ongoing rapport with existing and potential customers.
  • Investigate and troubleshoot customer service issues and professional consultation regarding the project’s needs.
  • Attend periodic sales training where applicable.
  • Invoicing
  • Close relations with our warehouse and trade department in order to maintain warehouse full range of products availability
  • Excellent communication, presentation and closing skills
  • Preparing periodic sales reports

Accounting Department

Senior Accountant:

  • Revenue analysis, variance reporting, budgeting and recording
  • Completes month end duties on time and accurately; identifies variances and reports back to the Controller
  • Tracks and reports complex daily banking in multiple currencies, prepares related bank reconciliations and entries
  • Supports and assists in complex sales budgeting process: data gathering, interpretation, and variance analysis with team and the Controller.
  • Reviews and approves AR credits for control and with a view to sales analysis & impact.
  • Creates and modifies monthly reports for managers and accounting department.
  • Cross trains into other areas for overflow and vacation coverage, AR & AP.
  • Undertakes other initiatives and projects in response to changing business conditions and as directed.

Accounting staff

  • Prepare and analyze current and past financial data and performance reports to support senior management decision making
  • Develop reports and projection based on the analysis
  • Identify trends and variances in financial performance and providing recommendations for improvement
  • Coordinating with other members of the finance team to review financial information and forecasts
  • Prepare schedules for month end processes
  • Develop quarterly presentations
  • Complete special and ad hoc projects and research as required
  • Payroll reports and preparations

After Sales Service Associate

  • Regular project visit
  • Great customer relation skills
  • Answering calls regarding repairs and other issues
  • Technical knowledge of all product lines
  • Planning and schedule making for periodic project visit and service
  • Report and analysis on all products operation
  • Team training
  • Staff meeting
  • Research on product troubleshooting